CullBench Refund Information
Apple handles Mac App Store purchases and refund requests. Eligibility varies by country or region.
Updated: July 26, 2026
1. Request through Apple
CullBench no longer takes payment on this website, so we cannot cancel, reverse, or directly refund a Mac App Store order. Some App Store purchases may be eligible for a refund. Apple determines eligibility and outcome under regional policy and applicable law.
- Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.
- Choose the option to request a refund.
- Select CullBench, provide a reason, and submit. Apple displays or sends subsequent status updates.
2. If the order is missing
Check the Apple Account and order status shown on your Apple receipt. Pending charges generally cannot be requested until a receipt is issued. Contact Apple Support if the order still cannot be found.
3. Product issues
Contact support@cullbench.com if you want help troubleshooting before deciding whether to request a refund. Product support does not decide Apple's refund outcome or limit rights available under applicable law.